Frequently Asked Questions
1. Who can Subscribe to Amplia Premium Sports Plus?

The Premium Sports Plus Add-on is available to both new and exsiting customers. Any customer subscribed to a package that includes TV can purchase the package.

2. When can customers subscribe to Premium Sports Plus?

Customers can subscribe to Amplia Premium Sports Plus anytime they want.

3. what channels are included in the Sports Package?

Channels included in the Premium Sports package are Sportsmax 1 & 2, Flow Sports, ESPNU, ESPN SEC and Rush Sports.

4. How much is the Sports Package?

The Amplia Premium Sports Plus Add-on is $90/mth.


Frequently Asked Questions
2. Who is eligible for this discount?

Customers who are members of TTARP are eligible for these discounts as long as they provide proof of membership upon initial sign up for service.

1. What discounts are offered to TTARP Members?

TTARP members are eligible for discounts of up to 20% on Single, Double & Triple Play services.

3. Are there any contract requirements when applying for these discounts?

TTARP members who want to sign up for a 20% discount will be under contract for 1 full year of service.

4. Are customers required to sign any contracts related to the offer and are penalties attached for a breach of contract?

Customers who decide to receive any of our April promotional offers agree to a 1 year service contract. If the contract is breached by requesting cancellation, the customer will be charged the sum equivalent to the original discount they would have received upon sign up during the promotional period.

6. Is there a penalty for cancellation of service?

Customers who sign up for a 20% discount and cancel their subscription before completing a full year of service will be charged a 50% cancellation fee as a penalty.


Enjoy big savings with AMPLIA!

Frequently Asked Questions
1. What is the AMPLIA bmobile promotion?

The AMPLIA bmobile promotion is a partnership between AMPLIA Communications and TSTT bmobile that allows both our customers who sign up for AMPLIA service and TSTT bmobile service to enjoy a discounted price on selected mobile and Internet and TV plans.

2. Who is eligible for the promotion?

Both New and Existing AMPLIA and TSTT bmobile customers are eligible for the promotion.

3. What are the details for the plans?

• Unlimited bmobile Nights are from bmobile to bmobile, Monday to Friday 9pm to 4:59am
• Unlimited bmobile weekends are bmobile to bmobile, from Saturday 12:00am to Sunday 11:59PM
• Unlimited Local Landline Calls are to the following networks only: TSTT, AMPLIA Communications, Flow, Lisa Communications
• Per second billing applies for local calls.
• Roaming minutes and data are valid while roaming in the US, Canada, UK, Guyana and Flow Caribbean territories only
• Terms and conditions of bmobile’s Fair Usage Policy apply to all plans

4. Is there a contract period with this promotion?

Yes. New and existing customers subscribing to this promotion MUST sign a one (1) year contract for AMPLIA’s Double/Triple Play Services and a one (1) year contract for TSTT bMobile Post-paid Services.

5. How can this offer be purchased?

This offer is ONLY available from Amplia Communications Limited Sales teams. Visit us on-line at to sign up or contact our Sales Department at 877-HELP (4357).

6. Are all customers eligible for a FREE Handset?

No. Only NEW bmobile customers (New to TSTT bmobile, upgrading from Pre-paid to Post-Paid or moving from another Mobile Provider) or Existing bmobile customers upgrading to one of the LTE plans will be eligible.

7. As an existing AMPLIA, existing TSTT bmobile customer will I be eligible for this promotion?

Yes. However, outstanding payments must be cleared off for both AMPLIA and TSTT bmobile accounts before becoming eligible.

8. As an existing AMPLIA, bmobile customer can I downgrade my existing plans to subscribe to this promotion?

No. Only customers upgrading their service will be eligible to this promotion.

9. To subscribe to these plans as an existing bmobile Post-paid customer on contract, will termination fees apply?

No. Existing TSTT bmobile customers subscribing to this promotion who are in contract with TSTT bmobile will extend their contract to the end of the one (1) year term under this promotion. If your existing contract extends beyond the contract term of this promotion, the end date of the existing contract will stand.

10. If I subscribe to this promotion, will I be eligible for other TSTT bmobile promotions that offer discounts?

No. You will not be eligible for other discounted promotions with TSTT bmobile.

11. Will I get one bill for both my AMPLIA and TSTT bmobile plan?

No. You will receive two bills for this promotion. Upon installation of service you will be required to sign AMPLIA’s service agreement form and TSTT bmobile’s service agreement form.

12. Where will I pay my bills for the AMPLIA bmobile promotion?

For your AMPLIA bill – you can pay at any Sure Pay, VIA, Bank (exclusive of RBL), online or at our El Socorro Head Office. For your bmobile bill – you can pay at any Sure Pay, VIA, Bank, Authorized dealer or online.

13. If I have a query with my TSTT bmobile handset, what will be the process?

Your TSTT bmobile Service agreement form along with your TSTT bmobile handset can be taken into any of the Cell Master (an authorized TSTT Dealer) to initiate your handset query process.

14. If I have a query with my bmobile Postpaid service, what will be the process?

You can contact bmobile customer care by dialing *100 from your bmobile phone or 824-TSTT (8788) from any landline.

15. If I have a query with my AMPLIA services, what will be the process?

You can contact our Customer Care Centre at 877-HELP and one of our Customer Service Professionals will walk you through the process.

16. Is there a termination fee applicable to this promotion?

Yes. The termination fee will be 50% of the plan fee over the remaining months of the contract period.