- Press Release
Dear Valued Customer,
We are delighted to welcome you to the Amplia family. We know that TSTT recently communicated with you, to let you know that it was transferring the management of its residential Internet and TV customers, serviced by fibre technology, to us. This will take effect thirty (30) days from the date of the communication from TSTT. We are excited to serve you.
WHO ARE WE
Amplia Communications Limited (“Amplia”) was formed in 2006 and was part of the Massy Group of companies. It initially focused its attention on business customers by building a fibre to the business network, and in early 2016 after investing hundreds of millions of dollars, it launched its residential fibre to the home business. During that time considerable expertise had been developed in all areas around the provision of service on fibre, such that Amplia’s Fibre to the Home (FTTH) network had grown to become the second largest GPON network in the country, by the time of its acquisition by TSTT. Over a year ago, TSTT bought Amplia and it became part of the TSTT family. The acquisition allowed TSTT to acquire a world class state-of-the-art fibre optic network, offering advanced video High Definition TV services and High-Speed Internet to various communities across Trinidad.
TSTT has decided to utilize one organization to focus on your residential High-speed Internet and High Definition TV needs.
This will be done in phases. In the first phase you will begin receiving your bills from Amplia. In the second phase, some of you will need to be physically moved to the Amplia network, so that we can upgrade the service you currently receive. That requirement will depend on the equipment you have in your home. Amplia will be contacting you to schedule a visit, to swap out equipment at your convenience. Please note that our installation technicians will work up until 9 pm during weekdays and over the weekends so that you can be accommodated with minimum disruption.
You will see only improvements to the service, since you will have dedicated support, and nothing changes regarding the packages or prices that you currently receive from TSTT. If, however you wish to upgrade to any of the valuable discounted Amplia bundles, which offer you the highest possible residential broadband speeds up to 350 Mbps, up to 75 High Definition TV Channels, Voice packages, Security services and even Mobile bundles then one of our courteous sales agents will contact you and give you all the information you need.
We are excited to introduce you to our exceptional customer service support, and you will also be able to enjoy the many value-added features of the Amplia service including:
We are committed to ensuring that this transition is seamless to you, our valued customer and trust that you will continue to remain loyal to local service. Join us on this journey as we bridge the digital divide and, in the process, transform our lives, our communities and our beloved Trinidad and Tobago.
Massy Communications Ltd. & TSTT Officials
Massy Communications Ltd. has signed a Share Purchase Agreement (SPA) with TSTT for the sale of 100% of its shares to the local telecommunications entity, subject to the approval by the Telecommunications Authority of Trinidad & Tobago (TATT). The signing of the SPA was announced at a jointly-held press conference on Tuesday, May 2, 2017.
Since 2006 Massy Communications, formally Three Sixty Communications, has been quietly building out its telecommunications network and expanding its services, to currently offer a range of services which include:
In 2015, the Massy Group made the bold decision to significantly invest in the expansion of the fibre network. Since then, Massy Communications has aggressively deployed next generation FTTH (Fibre To The Home) infrastructure which now covers approximately 34,000 homes passed throughout Trinidad and spans over 900 fibre route kilometers. In 2016, utilising this FTTH network, Massy Communications launched its High Speed Internet and HD IPTV service to residential and SME customers in various parts of Trinidad. By delivering the most technologically advanced broadband and HD TV solution to customers, citizens of Trinidad have access to fast, consistent and reliable internet speeds with the ability to video stream with a stable uncongested network as well as market leading upload speeds.
Given the competitive landscape for high speed broadband and TV services in Trinidad and the intense capital costs of deploying fibre optic networks, some industry participants have been seeking collaborative ways to avoid duplicative capital expenditure. Massy Communications and TSTT initiated collaboration with a network sharing agreement which has quickly advanced to a business combination. Massy Communications and TSTT are both successful locally owned companies with a commitment to the advancement of telecommunications industry in Trinidad and Tobago. We both recognize the importance of deploying high speed telecoms services to the economic growth and entrepreneurial development of the nation. We are both similarly focused on the development of local content and local talent.
Chairman Massy Technologies Fenwick Reid, centre, congratulates TSTT Chairman Emile Elias, right, following a joint press conference to announce TSTT’s acquisition of Massy Communications at the Hyatt Regency in Port-of-Spain, yesterday. Looking on is Brian Jahra, chairman of Efreenet. PHOTO: ANISTO ALVES
This business combination will enable further growth and expansion for the company to better meet our customers’ needs now and in the future. The business combination will also accelerate TSTT’s deployment of its next generation network. The company brings to TSTT a state-of-the-art, all fibre optic network and reputation for reliability and high quality customer service. This transaction is a win for Massy Communications, its employees and its customers as much as it is a win for TSTT, its employees and its customers. Together, the two organizations will be a much stronger and more effective competitor in the high speed broadband and HD TV segment of the sector.
“Massy is proud of what our local employees have achieved in building the company to this point. Moving into the residential market, into a relatively new, highly competitive telecommunications space was a big leap for us and we’re extremely proud of what we achieved in a short space of time. We reached a point where it was important to grow this business and we believed that the best path for success was through a partnership with another telecommunications provider who could help realize the potential of what we created.” commented Gervase Warner, President & Group CEO, Massy Group.
All Massy Communications subscribers will continue to access the high-quality products and services and the exceptional customer service support to which they have grown accustomed. All existing and new subscribers will also enjoy the benefit of using their Massy Cards to earn Massy points when they pay their bills or to redeem Massy points to pay their bills.