With Fixed Number Portability, you can transfer your existing landline number when switching to Amplia, so there’s no need to update contacts or lose familiarity. Benefit from better service, an easy sign-up process, and improved reliability, all while staying reachable on the number you’ve always used.
Fixed Number Portability
Switch to AMPLIA Without Changing Your Number.
Bring Your Number When You Switch
Simple steps to bring your number with you
A straightforward process designed to move your number to Amplia smoothly and securely.
Reach out to an Amplia Representative at 800-4663 to start your number portability request and receive guidance on the next steps.
Submit the required documents to begin the process (see FAQs here)
The Amplia team will review and forward your documents for approval.
Within 24 hours, you will receive a confirmation message via SMS and WhatsApp, asking to enter a PIN code that will be sent to your phone. This will authorize the request.
The full process takes 3 – 5 business days.
Once completed, we’ll notify you that your number has been successfully ported to Amplia.
Frequently Asked Questions
Get clear, helpful answers to the questions customers ask most about Amplia Smart Wifi
All residential fixed-line customers whose numbers are not currently barred or suspended for outgoing calls are eligible to port their number.
You’ll need a valid form of ID, and a recent phone bill from your current provider.
No, there is no charge to port your landline number to Amplia.
No, you will not experience any service disruptions while your number is being ported.
To port your number, you must settle any outstanding bills or early termination charges with your current provider before the request can be processed.
No. Number portability is platform-specific. You can only move your fixed-line number from one fixed service provider to another fixed service provider.
Only the registered account holder may initiate a porting request. If someone else is making the request, they must provide:
- A signed letter of consent from the account holder
- A valid photo ID for verification
There are no penalties for switching providers. However, if you’re under contract, you will be required to pay any early termination fees, and all usage billed up to the date of the port must be settled.
Amplia does not charge a monthly line rental.
There are no hidden charges for porting your number. However, if you are still under contract, you will be required to settle any contractual obligations or early termination charges with your previous provider.
A port request may be declined in the following cases:
- Your number is barred or suspended
- You have unpaid balances with your current provider
- You are still under contract and have not yet settled any early termination obligations
No. You do not need permission from your current or previous provider.
Looking for something else?
Explore more options that could interest you.
Want to experience TV in a brand new way?
An all in one viewing experience, Amplia TV gives you more than just conventional cable TV.
Interested in our smart WiFi?
Experience Smart WiFi for seamless, reliable connectivity.
