- Home
- /
- FAQS
FAQ
FAQS
The Watch, Surf and Talk is TV, Internet and Phone service at affordable package prices.
Yes, we bring you TV, Internet and Phone service by fiber directly to your living room.
Fiber optic cable is the fastest and most reliable broadband technology. With Fiber you get more bandwidth, reliability, flexibility and longer life than traditional copper cable.
The packages that would be offered with Watch, Surf and Talk service are listed on the following pages and links to our website:
- TV services are available on the Amplia TV page
- Internet services are available on the Internet page
- Voice services are available on the Voice page
- Bundle services are available on the Bundles page
Yes. The bundle packages include attractive discounts within the package price.
A Customer Service Professional is waiting for your call at 800-HOME (4663) to discuss where you live and check to see if you are in our coverage area at this time.
Standard Installation will be FREE for up to 3 Set-Top Boxes. When you call 800-HOME (4663) a Service Professional can discuss some installation options and the cost with you based on your needs.
Yes. You will be able to record and store movies and TV series with a PVR Box.
A PVR Box is a Personal Video Recorder that stores movies and TV series.
You will be able to receive up to 350 hours of SD programming and up to 125 hours of HD programming or something in between if you record some SD and some HD.
You will be able to pay your bill at the following:
All Massy Stores
All Sure pay locations
All VIA locations
Online banking through RBC Royal Bank, Scotiabank and First Citizens bank
On our Amplia4u Self Service Portal
In person at First Citizens Bank
At our El Socorro office
Yes. Massy points are applied to your account when you pay your bill.
You will receive 1 point for every $10 spent when you pay your bill.
No. Points are applied exclusive of VAT.
Yes. You can use your points to pay your Amplia Communications bill. Point redemption is valued at 10 points = $1
The minimum number of points required for redemption is 400. Please note that to redeem for any reward, the points accumulated must be equal to, or more than, that required for the reward being requested.
No. At this point in time point payments can only be made at our Amplia Communications Head office in El Socorro.