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Amplia Privacy Policy

PRIVACY NOTICE FOR AMPLIA COMMUNICATIONS LTD.

The Privacy Notice for
Amplia Communications Ltd

This privacy notice for Amplia Communications LTD (‘we’, ‘us’ or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

Download and use our mobile application (Amplia TV), or any other application of ours that links to this privacy notice.

Engage with us in other related ways, including any sale, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at highspeed@amplia.co.tt.

SUMMARY OF KEY POINTS

What personal information do we process?  When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information below.

 

Do we process any sensitive personal information? We do not process sensitive personal information.

 

Do we process any information from third parties? We do not receive any information from third parties.

 

How do we process your information? We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so, Learn more below.

 

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more below.

 

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Learn more below.

 

What are your rights?  Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more below.

 

How do you exercise your rights? The easiest way to exercise your rights is by visiting highspeed@amplia.co.tt or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. HOW LONG DO WE KEEP YOUR INFORMATION?
  5. HOW DO WE KEEP INFORMATION SAFE?
  6. WHAT ARE YOUR PRIVACY RIGHTS?
  7. CONTROLS FOR DO-NOT-TRACK FEATURES.
  8. DO WE MAKE UPDATES TO THIS NOTICE?
  9. HOW CAN YOU CONTACT US ABOUT THE NOTICE?
  10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
  1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products

and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal & Financial Information. If you use our application(s), we may collect the following information, but not limited to:

  • Name, address, email address and contact number
  • Banking details, related to bill payment banking transactions
  • Account information (such as call usage, account balances, transaction history, credit information, billing, loyalty points

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

The information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information provided to us must be true, complete and accurate and you must notify us of any changes to such personal information.

 

  1. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log into your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

 

  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

 

  • To assist with billing purposes, service-related issues and technical support. We may process your information to ensure that you experience an improved customer experience.

 

 

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Bmobile Authorized Dealers. When you register or sign-up for our products or services from a dealer store, the information will be shared with Amplia Communications as your service provider.

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as itis necessary for the purposes set out in this privacy notice, unless a longer retention period is required of permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than. the period in which users

have an account with us.

 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate t from any further processing until

deletion is possible.

 

For mobile applications, we may collect your personal information when you register for any of Amplia Communications applications. However, you can uninstall the relevant application at any time or contact us.

 

  1. HOW DO WE KEEP INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services at your own risk. You should only access the Services within a secure environment.

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

Withdrawing your consent- If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time You can withdraw your consent at anytime by contacting us by using the contact details provided in the section HOW CAN YOU CONTACT US ABOUT THIS NOTICE? below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Contact us using the contact information provided.
  • highspeed@amplia.co.tt

Upon your request to terminate your account we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

 

If you have questions or comments about your privacy rights. you may email us at highspeed@ample.co.tt

 

  1. CONTROLS FOR DO-NOT-TRACK FEATURES.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘ONT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about the practice in a revised version of the privacy notice.

  1. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated Revised date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

  1. HOW CAN YOU CONTACT US ABOUT THE NOTICE?

Amplia Communications Ltd

LP 81a El Socorro Extension Road

El Socorro, San Juan

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the tight to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: highspeed@amplia.com.